Private frail care · Parktown, JohannesburgJoy: 069 048 3653

Your privacy

Website privacy & analytics

Updated 14 November 2026. This page explains how the public Junes Haven website measures visits. For questions, email joy@juneshaven.co.za.

Simple website statistics

We use GoatCounter on our own server to understand which pages are useful and how often visitors choose to call, email, open maps or contact us on WhatsApp. We do not use Google Analytics, advertising pixels or cross-site tracking on this website.

Our statistics include the page visited, referring website (domain only), browser and operating-system categories, screen width, country and clicks on contact links. We do not send URL query strings, names, email addresses, phone numbers or medical information to analytics. Clicking a link is counted as an action, not as a confirmed enquiry or completed call.

Visitor measurement does not set tracking cookies or store a visitor identifier in your browser. The analytics service temporarily processes your IP address and browser information in memory to estimate unique visitors within an eight-hour window; raw IP addresses and full browser headers are not stored in human-visitor statistics. Only aggregate visitor statistics are retained, for up to 365 days. Automated traffic detected by the analytics service is kept separately from visitor totals; its diagnostic browser strings may be retained for up to 30 days. Our analytics dashboard requires a login.

Your choice

We respect your browser’s Do Not Track and Global Privacy Control preferences. You can also disable statistics below. This saves only an opt-out preference in this browser; it is not a tracking identifier.

Server security logs

The web server also keeps operational access and error logs, which can include IP addresses, request paths and browser information. These are separate from visitor statistics and are used for security and troubleshooting. Analytics collection requests are excluded from access logging. Server access logs are rotated daily and retained for up to 14 rotations.

Contacting us and external services

Calls, email, WhatsApp and maps open the service you choose. Those providers handle the information you share under their own privacy policies. Please avoid sending sensitive medical information through ordinary website enquiries.

Resident contract and medical pages are excluded from website analytics. This policy does not change the separate arrangements for resident records.

WhatsApp Joy